Ortiz

Arlene was inspired to become a professional mental health counselor when her 15-year old daughter was diagnosed with depression. Her daughter’s mental illness impacted the family in different ways requiring intensive counseling. This experience brought to light the value of
meaningful therapeutic relationships that explore thoughts, feelings, beliefs, and behaviors that can help an individual, a couple, or a family bridge the gap between who they are and who they want to be.

She is passionate about assisting clients to conquer the stumbling blocks that limit their potential to achieve self-actualization. Arlene is committed to creating counseling environments that are non-judgmental, compassionate, empowering, and unique to each client’s needs, situation, culture, age, and sexual identity.

She will focus on integrating various therapeutic styles that will help clients gain the necessary skills and tools to learn how to cope and adapt to life’s ever-changing circumstances. Arlene has a strong interest in working with adolescents, adults, and couples.

Arlene graduated from Concordia University with a Bachelors in Arts and Science with a focus on psychology and sociology. She also has a Master of Management from North Park University and a Master of Science in Clinical Mental Health Counseling from National Louis University. Prior to her experience in counseling, Arlene worked in finance, managed various social service programs, and administered healthcare benefits.